About CBD Kratom The neighborhood shop, 55 times over.

Kratom, CBD, and kava, with trained Doyens in every store.

A CBD Kratom Doyen hands a customer a shopping bag at the counter.

The short version

We are CBD Kratom, a family-owned and woman co-owned retailer of kratom, CBD, kava, and hemp-derived products, based in St. Louis, Missouri. We run 55 stores in Chicago, Dallas, Houston, New York City, Philadelphia, and St. Louis, where trained associates we call Doyens help customers in person. You can order online for in-store pickup, same-day delivery in eligible ZIP codes, or shipping where the law allows. We publish third-party certificates of analysis on our Test Results page.

CBD Kratom at a glance

Stores
55
Markets
6
Google rating
4.9
Rated 4.9 stars across more than 28,000 Google reviews of our 55 stores.
Average of all Google reviews of our 55 stores, October 2026.
States
5
Illinois, Missouri, New York, Pennsylvania, Texas

Most stores are open 8am to 10pm, seven days a week.

Visit a store

Step inside.

Our stores are bright, easy to browse, and staffed by trained Doyens. Take a 360 look inside a store in each of our six markets, then find the store nearest you.

Find a store near you

The people behind the counter

Ask a Doyen.

A CBD Kratom team member prepares an order at the counter.

Doyen noun

Our name for the trained, educated experts in every CBD Kratom store, ready to help you understand your needs and your options.

  1. 01 Learn

    Training built for four learning styles: visual, written, auditory, and hands-on.

  2. 02 Practice

    New Doyens run scenarios, role play, and shadow experienced Doyens.

  3. 03 Keep learning

    Learning continues for as long as a Doyen is with us.

30 day training course for every Doyen

“Very friendly staff, very knowledgeable of products.”

Sharon G., Verified, In-store
What makes a Doyen

Our teams

Real people. Real stores.

These are our Doyens, photographed in our stores. Stop in and say hello.

  • A CBD Kratom team member in a branded quarter-zip smiling behind the counter in front of the kratom wall at the St. Peters store near St. Louis.
    St. Peters, St. Louis area
  • Six CBD Kratom team members outside the Upper East Side store in New York City, one holding a welcome sign.
    Upper East Side, New York City
  • Three CBD Kratom team members in branded hoodies posing beside a Welcome to CBD Kratom Wynnefield sign in Philadelphia.
    Wynnefield Heights, Philadelphia
  • Two CBD Kratom team members in branded polos inside the Cypress store in Houston.
    Cypress, Houston
  • Five CBD Kratom team members smiling behind a store counter lined with kratom displays.

Our story

A family business.

It started with a simple goal:

Help one person. And then another.

For us, it's personal, and always has been. CBD Kratom is family-owned and woman co-owned, and our Doyens are the heart of every store.

Today we're the largest privately owned CBD and Kratom retailer in the United States, with 55 stores in six markets. Every Doyen behind our counters completes a 30-day training course.

We publish our lab results on the site for anyone to check, and we're a member of the American Kratom Association.

Red brick CBD Kratom storefront on North Euclid Avenue in the Central West End, St. Louis, with a green leaf sign and a window that reads Sleep well. Wake well. Live well.
Central West End, St. Louis

Headquartered in St. Louis, Missouri.

What we stand behind

Proof you can check.

Each standard links to the page that backs it, from lab results to age rules.

  • Lab results

    164 active certificates of analysis from 14 brands, published on our Test Results page and searchable by product or brand.

    See test results

  • Age and state rules

    21+ to purchase, in store and online. Kratom and hemp products aren't available in every state.

    Shipping restrictions

  • Industry membership

    Member of the American Kratom Association. We support the Kratom Consumer Protection Act.

    Why we support it

COA count as of October 6, 2026.

Read our position on 7-OH

Like caffeine and sugar, kratom may be habit-forming. Use kratom responsibly and only as directed.

How to shop

In store or at your door.

Visit a Doyen, or order online and choose how it reaches you.

Visit

  • 55 stores in six markets
  • Ask a Doyen to walk you through your options
  • Most stores are open 8am to 10pm, seven days a week

Order online

  • Pick up in store: order online, then collect it at your store.
  • Same-day delivery: eligible ZIP codes in all six markets, 9am to 9pm most days. Cutoff times vary by location. Valid ID, 21+.
  • Ship to home: free shipping on orders over $100, exclusions apply. Not available in all states.

Real Green Rewards

Earn 1 point per $1, online and in store.

Points expire after 365 days. Terms apply.

  1. 100 points $5 off
  2. 250 points $15 off
  3. 500 points $30 off
  4. 1,000 points $60 off

In good company

Trusted by

As seen in and proud member of

Good to know

Stores, shipping, lab results, and more.

What is CBD Kratom?

A family-owned and woman co-owned retailer of kratom, CBD, kava, and hemp-derived products, headquartered in St. Louis, Missouri.

How many stores are there, and where?

There are 55 stores: 14 in Chicago, 8 in Dallas, 3 in Houston, 12 in New York City, 4 in Philadelphia, and 14 in St. Louis. Addresses and hours for every store are on the Locations page.

What is a Doyen?

Doyen is the name CBD Kratom gives its trained store associates. New Doyens run scenarios, role play, and shadow experienced Doyens, and learning continues on the job.

What are the ways to shop?

Shop in any of the 55 stores, order online and pick up in store, choose same-day local delivery in eligible ZIP codes, or ship to home. Orders over $100 ship free, with exclusions.

Do you ship kratom to every state?

No. Kratom and hemp products are restricted in some states and are not shipped there. The Shipping Policy lists the current restrictions.

Where can I find lab results for a product?

On the Test Results page: 164 active third-party certificates of analysis from 14 brands as of October 6, 2026. Search by product or brand. If a product is not listed, contact customer service.

Is there a rewards program?

Yes. Real Green Rewards members earn 1 point per $1 spent online and in store, then redeem points for money off. Terms apply.

How old do I need to be to shop?

You must be 21 or older to purchase, in store or online. Same-day delivery orders require a valid ID at delivery.

How do I contact customer service or apply for a job?

Email customerservice@cbdkratom.com or call (314) 850-6255, Monday to Friday, 9am to 5pm CT. The contact form gets a reply within one business day. To join the team, visit the Careers page.

Talk to us

See you in the neighborhood.

Customer service
(314) 850-6255Monday to Friday, 9am to 5pm CTcustomerservice@cbdkratom.com
Contact form
We reply within one business day.Send a message
Headquarters
12400 Olive Blvd., St. Louis, MO 63141
Careers
Join the team

Like caffeine and sugar, kratom may be habit-forming. Use kratom responsibly and only as directed.

Must be 21+ to purchase.

Page last reviewed . Maintained by the CBD Kratom digital team.