Shipping Policy


Shipping Costs

Orders over $50 ship for free!

  • Exclusions apply: beeZbee Beverages, Korthal's Beverages, and CHEMDAWG'S CBD Dog Food require shipping fees.

Orders less than $50 ship via USPS at a flat rate of $5.50.

Shipping costs are automatically calculated in your shopping cart. Options for express shipping (1-2 days), next day shipping, and Cold Shipping are provided at checkout. Orders placed with Cold Shipping services will not be shipped on Fridays.

Processing and Handling

Please allow up to 3 business days for processing plus shipping time. Orders placed over the weekend, Friday after 1p.m., CST, through Sunday will be processed and shipped the next business day. We thank you for your patience and will get your order out to you as soon as we can.  

Lost or Stolen Packages

CBD Kratom is not responsible for lost or stolen packages. Tracking numbers are provided to the customer's submitted email address. CBD Kratom is not responsible if a customer submits an order with an incorrect shipping address. Upon request, CBD Kratom will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Saint Louis Local Delivery

For St. Louis local delivery, enter your zip code at checkout to check if you are eligible for $10 local delivery ($50 minimum order). To receive same-day delivery, orders must be placed by 1:00PM CT. Orders placed after 1:00PM CT, will be delivered the following day. Servicing the STL area only. Delivery not available on weekends or holidays. ID verification required upon delivery. Same day Local Delivery orders will be delivered between 1:00-4:00 p.m.

Cold Shipping

During the warmer months (May-September), Cold Shipping is required for selected items to prevent damage from melting in transit. These orders will not qualify for Free Shipping, and will not be shipped on Fridays.

International Shipping

At this time, we can ship anywhere in accordance with local laws and regulations. You are responsible for ensuring the legality of these products in your area.

We cannot ship beverages internationally. International orders containing beverages will be adjusted to have these items removed and refunded prior to fulfillment. 

Shipping recipients are responsible for any duties and taxes incurred upon delivery. 



Due to applicable state laws or regulations, orders placed to New York for Delta-8 products and any pre-roll products will be canceled. We sincerely apologize for any inconvenience. We encourage you to write to your representatives to encourage a free market in New York.