Frequently Asked Questions
What's the difference between CBD, Delta-8, Delta-9, and THCA?
CBD (cannabidiol) is non-intoxicating and commonly used for wellness support. Delta-8 THC offers milder psychoactive effects than traditional THC. Delta-9 THC is the primary psychoactive compound in cannabis. THCA is the raw, non-intoxicating precursor to THC found in fresh hemp flower. Our staff can help you understand which products align with your preferences.
What is kratom and how is it used?
Kratom is a botanical from Southeast Asia available in powder, capsule, and beverage forms. Different vein colors (red, green, white, gold) offer varying characteristics. We carry over 20 strains including popular options like
Maeng Da, Borneo, and Sumatra varieties.
Are your products lab tested?
Yes. Every product undergoes third-party laboratory testing to verify cannabinoid content, check for contaminants, and confirm safety standards. Certificates of Analysis (COAs) are available for all products, providing complete transparency about what you're purchasing.
Do you have physical store locations?
Yes! We operate 55+ retail locations across the country. Visit our
store locator to find the nearest CBD Kratom store. Our knowledgeable staff can answer questions and help you find the right products in person.
What are your delivery and shipping options?
We offer multiple fulfillment options: free shipping on orders over $100, same-day delivery in select metro areas, and in-store pickup at any of our 55+ locations (typically ready within 2 hours). Check our
delivery page for availability in your area.
How do I choose the right product for me?
Consider your experience level, preferred consumption method, and wellness goals. New to cannabinoids? Start with CBD products or lower-potency options. Experienced users might explore THCA flower or concentrates. Our in-store staff can provide personalized recommendations based on your needs.
What's your return policy?
We want you to be satisfied with your purchase. Unopened products can be returned within 30 days with receipt. For quality concerns with opened products, please contact our customer service team or visit any store location for assistance.